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Contacting Vargas Scale Models


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Posted

I purchased their 1/72 Liberty International Tank MkVIII kit and the runner/sprue with the detail parts must have shifted during printing because all the parts are "bent" the same amount at the same point. If you use the address given in their kits, you get all sorts of stuff about them on other sites, but not their site. The only way I got to their site was via the IPMS/USA review of one of their kits. It has a contact function, but after a week I have gotten no reply and I have now resent my message. Anyone out there have a better idea how to contact them?

 

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Posted

Paul, Will do. Thanks. 

Ron

  • Like 1
  • 2 weeks later...
Posted

As a follow up. Vargas neither responded to a query via their web site "contact" button nor to a PM sent via Face Book. Now I'm stuck with an essentially unbuildable $30 model. I'll take the offending parts to Madison next summer and hope that they are there as a vender so maybe I can get an exchange. 

  • Sad 1
Posted

In the meantime, I won't be purchasing parts from this supplier.

  • 4 weeks later...
Posted

As a follow-up to my follow up, Vargas did finally contact me and instead of sending just the replacement parts, sent me a new, complete kit very promptly. I've thanked him in an email, but thank him again publicly here. 

  • Thanks 1
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