Mark Deliduka Posted September 16, 2012 Report Share Posted September 16, 2012 For those who don't know, I've had a Roden 1/72 scale An-12 Cub transport aircraft sitting on my workbench fully finished except for the canopy. That had gotten lost some time before while I was working on the model. Anyway, I tried everything I could to get a new canopy; including posting on every Forum I frequented; contacting Roden (no good!) and I even called Squadron Mail Order. That model has been sitting for almost a year and I've about given up hope of ever getting a canopy for this model. Just to let you know, I hadn't bought this kit at Squadron; it had been a purchase from a local hobby shop. Unfortunately, I don't remember which one. Despite that, Squadron was willing to help me out. Just two days ago I got a call from Squadron letting me know that; despite not buying the Roden kit from them, they have managed to acquire a new canopy from Roden for my Cub and are sending it out to me. I should receive it sometime this coming week. They are only charging me postage for this as well! Man, they are awesome! I cannot wait to get my canopy so I can finally finish this model! Squadron ROCKS!! I just wanted everyone to know that! Thanks again Squadron! The best customer service ever! Link to comment Share on other sites More sharing options...
Dick Montgomery Posted September 16, 2012 Report Share Posted September 16, 2012 Yes sir! The folks deserve a Big Round of Applause for that example of customer service! Link to comment Share on other sites More sharing options...
Recommended Posts