pdbollinger Posted November 19, 2020 Report Share Posted November 19, 2020 I just wanted to provide a shout out to Zvezda and their Graz, Austria Customer Service section on their quick response and quick fulfillment of a missing part! I have Zvezda kit number 7214, Ka-27 Helix A, and lost part 4C (left cockpit door/window), and e-mailed the Zvezda sales & marketing (contact info below). Lirije Zogaj quickly replied to my initial e-mail (25 October) on 27 October. After e-mailing my address, I received my replacement part (actually, the entire three-piece sprue) yesterday, 18 November. I have already sent a thank you e-mail to them. Just wanted to give credit where credit is due! Paul Zvezda Contact: Lirije Zogaj -- ZVEZDA sales & marketing c/o Hobby Pro Marketing GmbH Am Leonhardbach 7 8010 Graz / Austria Tel : +43 316 323400 Fax : +43 316 323119 Link to comment Share on other sites More sharing options...
Mark Deliduka Posted November 20, 2020 Report Share Posted November 20, 2020 That is excellent news. It's always great to hear about a quality company that offers excellent customer service. Thanks for letting us know. 1 Link to comment Share on other sites More sharing options...
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